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נשמרים במעין כספת מוצפנת ומאובטחת ברמה הגבוה ביותר.","@type":"Answer"}},{"name":"האם יצרו איתי קשר לפני החיוב?","@type":"Question","acceptedAnswer":{"text":"בוודאי, פט פוינט תמיד מתקשרים אל הלקוח לפני ביצוע החיוב ושליחת ההזמנה. יצירת הקשר עם הלקוח נועדה לאפשר ללקוח לשנות את ההזמנה שלו (כולל הוספה והסרת מוצרים), לוודא את הכתובת למשלוח ולתאם עם הלקוח את הזמן שנוח לו לקבל את המשלוח. למעשה כרטיס האשראי של הלקוח לא יחוייב כל עוד לא יצרו איתו קשר והוא אישר בפורש את ההזמנה גם בטלפון.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-04-13T15:11:21.592043+00:00","updated_at":"2026-07-09T02:26:47.962+00:00","faq":[{"answer":"כל ​לקוח ​המבקש ​לבצע ​פעולות ‍רכישה ​באתר ‍מתבקש ‍למלא ​כרטיס ​לקוח, ‍ההרשמה ​כמובן ​לא ​כרוכה ​בתשלום. ​עם ​פתיחת ‍הכרטיס ​הלקוח ‍מתבקש ​למלא ‍את ​פרטיו ​האישיים, ​וכן ‍כתובת ‍דוא\"ל ​וסיסמה ​אישית. ​הפרטים ‍יישמרו ‍במאגר ‍הנתונים ‍על ​מנת ​שלקוח ​לא ​יידרש ​להקלידם ​בשנית ‍עם ‍ביקוריו ​החוזרים ‍באתר. ​המאגר ‍מאובטח ‍והפרטיות ​מובטחת. ​לא ​ייעשה ​בנתונים ​אלה ‍כל ​שימוש ‍בלא ‍ידיעת ​הלקוח.","category":"general","question":"מדוע צריך להרשם ולפתוח כרטיס לקוח?"},{"answer":"האתר ​של ​פט ​פוינט ​עומד ‍בסטנדרט ​הגבוה ‍בעולם ‍בכל ​הקשור ​לרכישה ‍דרך ​האינטרט. ​האתר ​מאובטח ​בתקן ​PCI ​, ‍אשר ​קובע ‍דרישות ​מחמירות ‍ביותר ​בנוגע ​לשמירה ​של ‍פרטי ‍כרטיסי ​האשראי ​של ​הגולשים. ‍סעיפי ‍התקן ‍מתייחסים ‍לכלל ​הגורמים ​בתהליכים, ​ביניהם ​ניתור ​מפגעים, ​אבטחת ‍אפליקציות, ‍אנטי-וירוס, ​חומות ‍אש ​(Firewall), ‍וכו'. ‍התקן ​מתעדכן ​אחת ​למספר ​חודשים ​ויש ‍לעמוד ​בסעיפיו ‍השונים ‍בכל ​עת. ​ההמלצה ‍שלנו, ​בכל ​קנייה ​באינטרנט, ​לא ​רק ​באתר ‍פט ​פוינט ‍היא ​כי ‍יש ​להקפיד ​לקנות ​רק ‍באתרי ‍מסחר ​אלקטרונים ​העומדים ​בתקן ‍PCI.","category":"general","question":"האם בטוח להזין את פרטי כרטיס האשראי שלי באתר שלכם?"},{"answer":"פרטי כרטיס האשראי נשמרים במעין כספת מוצפנת ומאובטחת ברמה הגבוה ביותר.","category":"general","question":"היכן נשמרים פרטי כרטיס האשראי שהזנתי?"},{"answer":"בוודאי, ​פט ​פוינט ​תמיד ​מתקשרים ‍אל ​הלקוח 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