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Unlike most car repair companies, we don't have a shop. Our mechanics go to the customer's location—whether that's at their home, office, or elsewhere. With Auto Monkey, customers can simply 1) Click to select a service. 2) Approve their repair estimate. 3) Schedule a repair time with their mechanic. 4) Go back to work or finish watching your tv show or movie. You'll get an app notification letting you know when it's done","@type":"Answer"}},{"name":"Do you accept cash payments?","@type":"Question","acceptedAnswer":{"text":"NO. CASH TRANSACTIONS ARE NOT ALLOWED. In fact, paying one of our platform's mechanics directly with cash, or asking and/or using them for additional services outside the platform, as a side deal or freelance services without written approval violates the Terms and Conditions users accept when approving services using our platform. This action immediately forfeits any rights or privileges with regards to Auto Monkey warranties or contractual obligations, and absolves Auto Monkey from any past, p","@type":"Answer"}},{"name":"How does the customer pay for automotive repair services?","@type":"Question","acceptedAnswer":{"text":"ALL payments are made through Auto Monkey's platform/app. This ensures both parties the highest level of PCI security available for you as a customer, for the mobile technicians, and for us as a company. Again, No Cash Payments. See the Do you accept cash payments section for more information on this.","@type":"Answer"}},{"name":"When am I charged for automotive repairs?","@type":"Question","acceptedAnswer":{"text":"No money is actually exchanged until AFTER a repair order is completed. It is important to understand when you approve your repair estimate, Auto Monkey places a reservation on the amount of money you approve with your electronic signature. This practice is much like car or equipment rental companies. You may note the pending status displayed on your card's account. But, the account is not actually debited until the job is done. If you decide to cancel your request, for whatever reason, the rese","@type":"Answer"}},{"name":"Is the technician’s work warrantied?","@type":"Question","acceptedAnswer":{"text":"Yes, Auto Monkey provides a 24 month/ 24,000 mile warranty IF Auto Monkey supplies the parts. While we will use parts supplied by the customer for their requested repairs, any warranties extended by Auto Monkey are nullified when a customer's privately purchased parts are used. Other conditions must be met for warranties to be considered. We do not offer a money-back guarantee. But we will warranty any defective parts we purchased and provide no added labor costs to replace the defective part. 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‍platform's ‍mechanics ​directly ​with ​cash, ‍or ‍asking ​and/or ‍using ‍them ‍for ​additional ‍services ​outside ​the ‍platform, ‍as ‍a ​side ‍deal ​or ‍freelance ‍services ​without ‍written ‍approval ​violates ​the ‍Terms ​and ‍Conditions ‍users ‍accept ‍when ‍approving ​services ‍using ‍our ‍platform. ‍This ‍action ​immediately ‍forfeits ‍any ​rights ‍or ‍privileges ​with ‍regards ‍to ​Auto ​Monkey ​warranties ‍or ‍contractual ​obligations, ‍and ‍absolves ‍Auto ​Monkey ‍from ​any ​past, ‍p","category":"services","question":"Do you accept cash payments?"},{"answer":"ALL ‍payments ‍are ‍made ‍through ​Auto ‍Monkey's ‍platform/app. ​This ‍ensures ‍both ​parties ‍the ‍highest ​level ​of ​PCI ‍security ‍available ​for ‍you ‍as ‍a ​customer, ‍for ​the ​mobile ‍technicians, ‍and ‍for ​us ‍as ​a ‍company. ‍Again, ​No ‍Cash ‍Payments. ​See ​the ‍Do ​you ‍accept ‍cash ‍payments ‍section ‍for ​more ‍information ‍on ‍this.","category":"services","question":"How does the customer pay for automotive repair services?"},{"answer":"No ‍money ‍is ‍actually ‍exchanged ​until ‍AFTER ‍a ​repair ‍order ‍is ​completed. ‍It ‍is ​important ​to ​understand ‍when ‍you ​approve ‍your ‍repair ‍estimate, ​Auto ‍Monkey ​places ​a ‍reservation ‍on ‍the ​amount ‍of ​money ‍you ‍approve ​with ‍your ‍electronic ​signature. ​This ‍practice ​is ‍much ‍like ‍car ‍or ‍equipment ​rental ‍companies. ‍You ‍may ‍note ‍the ​pending ‍status ‍displayed ​on ‍your ‍card's ​account. ‍But, ‍the ​account ​is ​not ‍actually ‍debited ​until ‍the ‍job ‍is ​done. ‍If ​you ​decide ‍to ‍cancel ‍your ​request, ‍for ​whatever ‍reason, ‍the ​rese","category":"pricing","question":"When am I charged for automotive repairs?"},{"answer":"Yes, ‍Auto ‍Monkey ‍provides ‍a ​24 ‍month/ ‍24,000 ​mile ‍warranty ‍IF ​Auto ‍Monkey ‍supplies ​the ​parts. ​While ‍we ‍will ​use ‍parts ‍supplied ‍by ​the ‍customer ​for ​their ‍requested ‍repairs, ‍any ​warranties ‍extended ​by ‍Auto ‍Monkey ​are ‍nullified ‍when ​a ​customer's ‍privately ​purchased ‍parts ‍are ‍used. ‍Other ‍conditions ​must ‍be ‍met ‍for ‍warranties ‍to ​be ‍considered. ‍We ​do ‍not ‍offer ​a ‍money-back ‍guarantee. ​But ​we ​will ‍warranty ‍any ​defective ‍parts ‍we ‍purchased ​and ‍provide ​no ​added ‍labor ‍costs ‍to ​replace ‍the ​defective ‍part. ‍A","category":"general","question":"Is the technician’s work warrantied?"}],"country":"United States","status":"draft","og_image_url":"https://www.theautomonkey.com/wp-content/uploads/AutoMonkey-Logo-Full-bckgrnd.png","industry_subtype":"Mobile Mechanic Service","profile_tier":"free","short_tagline":"Auto Monkey — App-based service scheduling","primary_category":"Mobile Mechanic Service","schema_type":"Organization","primary_address":{"city":"","region":null,"street":null,"country":"US","postal_code":null},"geo_coordinates":{"lat":34.054931,"lng":-96.5523415},"service_areas":["Nationwide (United 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