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ליצור קשר ישירות עם תחנת השירות שבחרת בהליך הגשת התביעה. • בפנסים ומראות – יש להמתין לקבלת SMS נוסף שהחלק הגיע לתחנת השירות, לאחר מכן ניתן ליצור קשר ישירות עם תחנת השירות לתאם תיקון.","@type":"Answer"}},{"name":"מה לוודא לפני מילוי הטופס?","@type":"Question","acceptedAnswer":{"text":"שיש ברשותך תמונות של הנזק, וכמו כן צילומים של רישיון הרכב וביטוח החובה. ניתן לצלם את המסמכים ישירות מהנייד (באיכות שניתנת לקריאה), לכן מומלץ למלא את הטופס המקוון מהטלפון הנייד.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-05-17T01:43:23.347078+00:00","updated_at":"2026-07-02T04:55:35.334+00:00","faq":[{"answer":"אנחנו באוטוגלס יודעים שהזמן שלך יקר, ולכן על מנת שנוכל לספק לך שירות מהיר ויעיל, פיתחנו במיוחד עבורך טופס מקוון אשר באמצעותו ניתן לפתוח תביעה לתיקון הנזק במהירות ובקלות.מילוי פרטים ← בחירת סניף ← נציגינו מתקשר לתאם תיקון","category":"general","question":"למה כדאי לי לפתוח תביעה לתיקון הנזק אונליין באתר?"},{"answer":"שבר ‍שמשותלאחר ‍מילוי ‍הטופס ‍יש ‍לתאם ​הגעה ‍מול ​הסניף ‍אותו ‍בחרת ‍>> ​שבר ‍פנסים ‍ומראותלאחר ‍הגעת ​החלק ‍לסניף ​אותו ‍בחרת ​ניצור ​איתך ‍קשר.לפנסים ​ומראות ​קיימת ‍השתתפות ‍עצמית ​(אנא ​בדקו ‍בתנאי ​הפוליסה).כיסוי ‍המראה ​מגיע ​לרוב ​בצבע ​בסיס ​(מוכן ​לצבע). ​אנו ‍עושים ‍כל ​מאמץ ‍לטפל ​בפן ‍הבטיחותי ​במהרה, ‍ורק ‍לאחר ​ההתקנה, ‍במידה ‍ויש ‍צורך, ‍כיסוי ‍המראה ​יישלח ‍לצביעה. ​עלות ‍צביעת ‍הכיסוי ‍היא ​עלינו.","category":"general","question":"סיימתי למלא את הטופס, מה עכשיו?"},{"answer":"• ‍לאחר ‍מילוי ‍הטופס ‍נציגנו ‍בודקים ​את ‍כל ​המידע ‍הרלוונטי ‍ועושים ‍ככל ​הניתן ‍על ‍מנת ‍לזרז ​את ‍אישור ​התיקון ‍(רוב ​התביעות ​מטופלות ‍עוד ​באותו ​היום). ‍• ‍ברגע ​שנאשר ​את ‍תביעתך, ​תקבל/י ‍עדכון ​בהודעות ​SMS ​לנייד ​שרשמת ​בהליך ​הגשת ​התביעה ‍(יש ‍לשים ​לב ‍להודעות ​בספאם). ‍• ​לאחר ‍קבלת ‍הSMS ​יש ‍ליצור ‍קשר ‍ישירות ‍עם ‍תחנת ​השירות ‍שבחרת ​בהליך ‍הגשת ‍התביעה. ‍• ​בפנסים ‍ומראות ‍– ‍יש ​להמתין ‍לקבלת ​SMS ‍נוסף ​שהחלק ​הגיע ‍לתחנת ​השירות, ​לאחר ‍מכן ‍ניתן ​ליצור ​קשר ‍ישירות ​עם ‍תחנת ​השירות ​לתאם 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