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Once we finish processing, we send a second email with your tracking number. Please double-check your email at checkout so these reach you.","@type":"Answer"}},{"name":"What’s your processing and shipping time?","@type":"Question","acceptedAnswer":{"text":"Payment clearing takes up to 6–12 hours. Order preparation takes 6–12 business days. Shipping then takes 7–14 days for domestic US orders. Timing can shift during holidays and high-volume periods. If you need an order by a specific date, email us before checkout so we can confirm whether it’s feasible.","@type":"Answer"}},{"name":"How do I track my order?","@type":"Question","acceptedAnswer":{"text":"Tracking numbers are emailed when your order ships, typically 7–14 business days after you place it. You can also check order status anytime from your account.","@type":"Answer"}},{"name":"I entered the wrong shipping address. What do I do?","@type":"Question","acceptedAnswer":{"text":"Email us immediately at support@boldbeautyproducts.com. If the order hasn’t shipped, we can update it. If it has, we may not be able to redirect it — you’d need to contact USPS at 1 (800) 275-8777 to ask about pickup at the destination post office. Wrong addresses can delay delivery significantly and we can’t be responsible for packages lost after they ship to an incorrect address.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-07-01T08:05:20.246406+00:00","updated_at":"2026-07-01T08:05:20.225+00:00","faq":[{"answer":"You’ll receive a confirmation email with your order number and receipt right away. Once we finish processing, we send a second email with your tracking number. 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