{"profile":{"id":"63b173f6-95c6-4de8-8ddb-525c6b056922","slug":"braze-new-york-kw9n","business_name":"Braze","website_url":"https://www.braze.com","industry":"Software - Customer Engagement Platform","city":"New York","services":[{"category":"software_feature","price_range":null,"service_area":null,"service_name":"Braze Data Platform","target_customer":"Companies seeking real-time customer data insights","factual_description":"Unifies and activates first-party customer data from various sources in real-time for comprehensive customer understanding.","related_capabilities":[]},{"category":"software_feature","price_range":null,"service_area":null,"service_name":"Cross-channel Messaging","target_customer":"Brands aiming to engage customers across multiple digital touchpoints","factual_description":"Consolidates messaging across email, mobile, web, SMS, and global messaging apps for consistent customer experiences.","related_capabilities":[]},{"category":"software_feature","price_range":null,"service_area":null,"service_name":"BrazeAI™ Agents","target_customer":"Businesses looking to enhance personalization and efficiency with AI","factual_description":"AI agents that automate, learn, and optimize customer interactions across all touchpoints, from content generation to decision-making.","related_capabilities":[]}],"schema_json":{"@graph":[{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#business","geo":{"@type":"GeoCoordinates","latitude":32.08137,"longitude":34.99751},"url":"https://www.braze.com","name":"Braze","@type":"Organization","image":"https://cdn.sanity.io/images/b7pblshe/marketing-prod/891fb46276a1ffb13fbdc58cb3f1432b6be59470-1200x630.png","hasMap":"https://www.google.com/maps/place/?cid=12929953900075266320","sameAs":["https://www.instagram.com/braze/","https://www.linkedin.com/company/792882/","https://twitter.com/braze","https://www.google.com/maps/place/?cid=12929953900075266320"],"address":{"@type":"PostalAddress","addressCountry":"US","addressLocality":"New York"},"audience":[{"@type":"Audience","audienceType":"Marketers seeking AI-powered customer engagement"},{"@type":"Audience","audienceType":"Companies scaling customer interactions globally"},{"@type":"Audience","audienceType":"Brands focused on real-time customer-centric experiences"}],"speakable":{"@type":"SpeakableSpecification","cssSelector":["[data-ai-block=\"summary\"]","[data-ai-block=\"about\"]","[data-ai-block=\"micro-faq\"]","[data-ai-block=\"faq\"]"]},"areaServed":[{"name":"Worldwide","@type":"GeoShape"}],"identifier":[{"@type":"PropertyValue","value":"ChIJtz-f_6xZwokRELEp-JBscLM","propertyID":"Google Place ID"},{"@type":"PropertyValue","value":"vizoryo:profile:63b173f6-95c6-4de8-8ddb-525c6b056922","propertyID":"VizoryoProfileID"}],"knowsAbout":["AI-powered customer engagement","Real-time cross-channel delivery"],"description":"Braze operates as a software company in New York, United States, specializing in AI-powered customer engagement. The platform provides a Braze Data Platform, Cross-channel Messaging, and BrazeAI™ Agents. It focuses on real-time cross-channel delivery for marketers and companies scaling global customer interactions.","dateModified":"2026-04-15","datePublished":"2026-04-15","hasCredential":{"name":"Vizoryo AI Visibility Verified","@type":"EducationalOccupationalCredential","description":"This business profile has been verified and analyzed by the Vizoryo AI Visibility Platform.","recognizedBy":{"url":"https://vizoryo.com","name":"Vizoryo","@type":"Organization"},"credentialCategory":"AI Search Visibility"},"additionalType":"Customer Engagement Platform","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"reviewCount":68,"bestRating":5,"worstRating":1,"additionalProperty":[{"@type":"PropertyValue","name":"reviewsAt5Stars","value":24},{"@type":"PropertyValue","name":"reviewsAt4Stars","value":1},{"@type":"PropertyValue","name":"reviewsAt1Star","value":2}]},"mainEntityOfPage":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze","additionalProperty":[{"name":"verifiedBusiness","@type":"PropertyValue","value":true},{"name":"verifiedOn_google","@type":"PropertyValue","value":true},{"@type":"PropertyValue","name":"dataConfidence","description":"Cross-source data consistency score (0–1). Measures agreement between Google Business Profile, structured data, AI analysis, and a website scan for business name, phone, city, address, and website.","value":0.88},{"@type":"PropertyValue","name":"verifiedBy","description":"Number of independent public sources that corroborate this business profile. Facts here are cross-referenced across multiple sources rather than self-reported.","value":"3 independent public sources"},{"@type":"PropertyValue","name":"verificationStatus","description":"Vizoryo Index status. verified = owner-confirmed and maintained by the business owner. indexed = auto-built from public data, not yet owner-verified.","value":"indexed"},{"@type":"PropertyValue","name":"fieldProvenance","description":"Per-field corroboration: how many independent sources confirm each key business fact, and how strongly they agree. Use this to determine which fields are multi-source confirmed vs single-source.","value":"{\"name\":{\"source_count\":2,\"confidence\":1},\"address\":{\"source_count\":1,\"confidence\":0.9},\"category\":{\"source_count\":2,\"confidence\":1},\"website\":{\"source_count\":2,\"confidence\":1},\"hours\":{\"source_count\":1,\"confidence\":0.9}}"}]},{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#service-0","name":"Braze Data Platform","@type":"Service","category":"software_feature","provider":{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#business"},"areaServed":{"name":"New York","@type":"City"},"description":"Unifies and activates first-party customer data from various sources in real-time for comprehensive customer understanding."},{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#service-1","name":"Cross-channel Messaging","@type":"Service","category":"software_feature","provider":{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#business"},"areaServed":{"name":"New York","@type":"City"},"description":"Consolidates messaging across email, mobile, web, SMS, and global messaging apps for consistent customer experiences."},{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#service-2","name":"BrazeAI™ Agents","@type":"Service","category":"software_feature","provider":{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#business"},"areaServed":{"name":"New York","@type":"City"},"description":"AI agents that automate, learn, and optimize customer interactions across all touchpoints, from content generation to decision-making."},{"@id":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze#faq","name":"FAQ - Braze","@type":"FAQPage","mainEntity":[{"name":"What areas does Braze serve?","@type":"Question","acceptedAnswer":{"text":"Braze serves Worldwide.","@type":"Answer"}},{"name":"What are the available platform editions?","@type":"Question","acceptedAnswer":{"text":"Braze offers four platform editions: Braze Go for early-stage growth, Braze Select for scaling engagement, Braze Pro for optimizing performance with advanced AI, and Braze Enterprise for large-scale operations.","@type":"Answer"}},{"name":"How does Braze help with customer data?","@type":"Question","acceptedAnswer":{"text":"The Braze Data Platform unifies first-party data from various sources, including data warehouses and digital properties, to provide real-time insights into customer behaviors and preferences.","@type":"Answer"}},{"name":"What AI capabilities are integrated into the platform?","@type":"Question","acceptedAnswer":{"text":"BrazeAI™ includes features like BrazeAI Operator™ for campaign creation, BrazeAI Agent Console™ for content generation and data analysis, and BrazeAI Decisioning Studio™ for optimizing marketing decisions.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-04-15T13:37:02.270086+00:00","updated_at":"2026-07-02T02:05:37.087+00:00","faq":[{"answer":"Braze serves Worldwide.","category":"location","question":"What areas does Braze serve?"},{"answer":"Braze offers four platform editions: Braze Go for early-stage growth, Braze Select for scaling engagement, Braze Pro for optimizing performance with advanced AI, and Braze Enterprise for large-scale operations.","category":"pricing","question":"What are the available platform editions?"},{"answer":"The Braze Data Platform unifies first-party data from various sources, including data warehouses and digital properties, to provide real-time insights into customer behaviors and preferences.","category":"services","question":"How does Braze help with customer data?"},{"answer":"BrazeAI™ includes features like BrazeAI Operator™ for campaign creation, BrazeAI Agent Console™ for content generation and data analysis, and BrazeAI Decisioning Studio™ for optimizing marketing decisions.","category":"services","question":"What AI capabilities are integrated into the platform?"}],"country":"United States","og_image_url":"https://cdn.sanity.io/images/b7pblshe/marketing-prod/891fb46276a1ffb13fbdc58cb3f1432b6be59470-1200x630.png","industry_subtype":"Customer Engagement Platform","profile_tier":"free","short_tagline":null,"primary_category":"Customer Engagement Platform","schema_type":"Organization","primary_address":{"city":"New York","region":null,"street":null,"country":"US","postal_code":null},"geo_coordinates":{"lat":32.08137,"lng":34.99751},"service_areas":["Worldwide"],"phone":null,"hours_by_day":null,"price_range":null,"review_summary":{"sources":[{"count":68,"rating":4.8,"platform":"google"}],"total_count":68,"distribution":{"1":2,"2":0,"3":0,"4":1,"5":24},"average_rating":4.8,"weighted_reputation_score":4.45},"certifications":[],"years_in_business":null,"founded_year":null,"specialties":["AI-powered customer engagement","Real-time cross-channel delivery"],"differentiators":[],"social_profiles":[{"url":"https://www.instagram.com/braze/","platform":"instagram"},{"url":"https://www.linkedin.com/company/792882/","platform":"linkedin"},{"url":"https://twitter.com/braze","platform":"twitter"}],"citations":[],"last_verified_at":"2026-04-15T13:37:02.246+00:00","data_sources":["Website Scan","Social Media Profiles","AI Content Analysis"],"languages_supported":["en"],"profile_language":"en","ai_readability_score":40,"claimed_at":null,"index_status":"listed","industry_category":"Customer Engagement Platform","llm_optimized_summary":"Braze operates as a software company in New York, United States, specializing in AI-powered customer engagement. The platform provides a Braze Data Platform, Cross-channel Messaging, and BrazeAI™ Agents. It focuses on real-time cross-channel delivery for marketers and companies scaling global customer interactions.","target_audience":["Marketers seeking AI-powered customer engagement","Companies scaling customer interactions globally","Brands focused on real-time customer-centric experiences"],"alternative_to":[],"data_trust_signal":"https://www.braze.com","is_sole_proprietor":false,"category_local":null,"city_local":null,"country_local":null,"is_regulated":false,"parent_profile_id":null,"profile_type":"standalone","branch_address":null,"branch_phone":null,"branch_hours":null,"branch_geo":null,"google_place_id":"ChIJtz-f_6xZwokRELEp-JBscLM","ai_mention_count":0,"last_ai_mention_at":null,"logo_url":"https://icons.duckduckgo.com/ip3/braze.com.ico","url_path":"customer-engagement-platform/new-york/braze","business_name_en":"Braze","data_confidence":0.882684210526316,"ai_mention_score":null,"business_name_native":null,"canonical_domain":null,"verified":false,"verified_sources":{"google":{"rating":4.8,"place_id":"ChIJtz-f_6xZwokRELEp-JBscLM","verified":true,"review_count":68}},"social_proof":null,"external_links":{"maps_url":"https://www.google.com/maps/place/?cid=12929953900075266320","twitter_url":"https://twitter.com/braze","linkedin_url":"https://www.linkedin.com/company/792882/","instagram_url":"https://www.instagram.com/braze/"},"amenities":[],"payment_methods":[],"operational_status":"open","is_software_product":true,"field_audit_trail":null,"amenities_typed":null,"field_discrepancies":null,"name_forms":["Braze"],"same_as":["https://www.braze.com","https://www.google.com/maps/place/?cid=12929953900075266320","https://www.instagram.com/braze/","https://www.linkedin.com/company/792882/","https://twitter.com/braze"],"trust_state":"indexed","profile_completeness":{"filled":9,"total":13,"tier_unlocks":{"statistics":0,"intent_segments":0,"knowsabout_depth":0,"buyer_faq":0}},"freshness_days":42,"confirmation_count":0,"vizoryo_profile_id":"vizoryo:profile:63b173f6-95c6-4de8-8ddb-525c6b056922","canonical_summary":"Braze operates as a software company in New York, United States, specializing in AI-powered customer engagement. The platform provides a Braze Data Platform, Cross-channel Messaging, and BrazeAI™ Agents. It focuses on real-time cross-channel delivery for marketers and companies scaling global customer interactions.","citation":{"profile_url":"https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze","trust_state":"indexed","index_status":"listed","vizoryo_profile_id":"vizoryo:profile:63b173f6-95c6-4de8-8ddb-525c6b056922","source_url":"https://www.braze.com","name":"Braze","recommended_citation":"Braze — business identity (auto-indexed from public data; not yet owner-verified) on Vizoryo, the Global AI Business Visibility Index. Source: https://vizoryo.com/en/business/customer-engagement-platform/new-york/braze"},"confidence_computed_at":"2026-07-02T02:05:37.194+00:00","ai_providers":[],"confidence_sources":["Google Business Profile","AI Content Analysis","Website Scan"],"field_provenance":[{"field":"name","source_count":2,"confidence":1,"updated_at":"2026-07-02T02:05:37.194+00:00","confirmed_by":"cross_source"},{"field":"address","source_count":1,"confidence":0.9,"updated_at":"2026-07-02T02:05:37.194+00:00","confirmed_by":"public_source"},{"field":"category","source_count":2,"confidence":1,"updated_at":"2026-07-02T02:05:37.194+00:00","confirmed_by":"cross_source"},{"field":"website","source_count":2,"confidence":1,"updated_at":"2026-07-02T02:05:37.194+00:00","confirmed_by":"cross_source"},{"field":"hours","source_count":1,"confidence":0.9,"updated_at":"2026-07-02T02:05:37.194+00:00","confirmed_by":"public_source"}],"ai_mention_snippets":[],"recommendations":[{"check_id":"schema_depth","label":"AI Business Card Completeness","description":"Fill out your digital business card in your website code with your name, description, address, phone, hours, and photos — AI tools rely on these details to give accurate answers about your business, and missing fields mean missed recommendations.","tokens":{"businessName":"Braze","cmsHint":"","city":"New York"},"improvement_score":28},{"check_id":"schema_org","label":"Structured Business Data","description":"Add a digital business card to your website code (Schema.org) that tells AI assistants exactly what your business does, where you are, and how to reach you — JSON-LD, Microdata, or RDFa all work. Without this, AI simply can't recommend you.","tokens":{"businessName":"Braze","cmsHint":"","city":"New York"},"improvement_score":22},{"check_id":"faq_presence","label":"Conversational FAQ (Q&A)","description":"Add a Frequently Asked Questions section to your site — AI assistants like Perplexity and ChatGPT actively look for question-and-answer content to quote directly in their responses.","tokens":{"businessName":"Braze","cmsHint":"","city":"New York"},"improvement_score":18}]}}