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And much more...","category":"general","question":"What is the Patient Portal?"},{"answer":"Once ​CCMS ​receives ​a ​referral ‍we ​will ​contact ​you ​within ​1 ‍business ​day. ​After ‍contact ​we ​will ​submit ‍the ‍necessary ‍documentation ‍to ​your ‍doctor ​for ​completion. ‍Once ‍your ‍doctor ​completes ​the ​required ‍documents ​and ‍returns ‍them ‍to ‍our ​office ‍we ​will ‍contact ​you ‍again ‍to ​let ‍you ‍know ‍the ​process ​moving ​forward. ​If ‍you ​qualify, ​we ​will ​send ​out ‍your ​supplies ​within ‍24 ​business ​hours ​from ‍receiving ‍the ‍order.","category":"general","question":"How long will it take to get my supplies/equipment?"},{"answer":"If you don't qualify we will cover all available options with you based on your coverage at the time of denial.","category":"general","question":"What if I don't qualify?"},{"answer":"CCMS will call you every month to determine if you need your medical supplies for the upcoming month. 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