{"profile":{"id":"30366b8f-8825-49d4-b2d9-3a1cf66ae90d","slug":"ergon-consulting-group-llc-richardson-aa38","business_name":"Ergon Consulting Group, LLC","website_url":"https://www.ergongrp.com","industry":"Computer support and services","city":"Richardson","services":[{"category":"service","price_range":null,"service_area":null,"service_name":"Managed IT Services","target_customer":"Small to medium businesses","factual_description":"Ongoing IT support and management for small to medium businesses.","related_capabilities":[]},{"category":"service","price_range":null,"service_area":null,"service_name":"Cloud Computing","target_customer":"Businesses seeking scalable IT solutions","factual_description":"Services for cloud-based infrastructure and applications.","related_capabilities":[]},{"category":"service","price_range":null,"service_area":null,"service_name":"Data Backup and Recovery","target_customer":"Businesses requiring data security","factual_description":"Solutions for protecting and restoring business data.","related_capabilities":[]}],"schema_json":{"@graph":[{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#business","geo":{"@type":"GeoCoordinates","latitude":32.9552124,"longitude":-96.7681532},"url":"https://www.ergongrp.com","name":"Ergon Consulting Group, LLC","@type":"LocalBusiness","email":"sales@ergongrp.com","image":"https://www.ergongrp.com/files/2021/03/io-centers-2673323_1920.jpg","hasMap":"https://www.google.com/maps/place/?cid=44661574365302745","sameAs":["https://www.facebook.com/ergongrp","https://www.linkedin.com/company/ergongrp","https://twitter.com/ergongrp","https://www.google.com/maps/place/?cid=44661574365302745"],"address":{"@type":"PostalAddress","postalCode":"75080","addressRegion":"Texas","streetAddress":"300 N Coit Rd # 1250, Richardson, TX 75080","addressCountry":"US","addressLocality":"Richardson"},"audience":[{"@type":"Audience","audienceType":"Dallas businesses with network performance issues"},{"@type":"Audience","audienceType":"Small to medium businesses needing outsourced IT support"}],"speakable":{"@type":"SpeakableSpecification","cssSelector":["[data-ai-block=\"summary\"]","[data-ai-block=\"about\"]","[data-ai-block=\"micro-faq\"]","[data-ai-block=\"faq\"]"]},"telephone":"+14692750446","areaServed":[{"name":"Richardson","@type":"City"}],"identifier":[{"@type":"PropertyValue","value":"ChIJr2_Alcw9TIYR2U8nG3erngA","propertyID":"Google Place ID"},{"@type":"PropertyValue","propertyID":"VizoryoProfileID","value":"vizoryo:profile:30366b8f-8825-49d4-b2d9-3a1cf66ae90d"}],"knowsAbout":["Plain English technical explanations"],"description":"Richardson-based Ergon Consulting Group, LLC delivers computer support and services, specializing in Managed IT Services, Cloud Computing, and Data Backup and Recovery. The company focuses on assisting Dallas businesses experiencing network performance issues and small to medium businesses requiring outsourced IT support. A distinctive approach includes providing technical explanations in plain English for clients.","dateModified":"2026-06-14","datePublished":"2026-06-14","additionalType":"Computer Support And Services","mainEntityOfPage":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc","openingHoursSpecification":[{"@type":"OpeningHoursSpecification","opens":"08:00","closes":"17:00","dayOfWeek":"Monday"},{"@type":"OpeningHoursSpecification","opens":"08:00","closes":"17:00","dayOfWeek":"Tuesday"},{"@type":"OpeningHoursSpecification","opens":"08:00","closes":"17:00","dayOfWeek":"Wednesday"},{"@type":"OpeningHoursSpecification","opens":"08:00","closes":"17:00","dayOfWeek":"Thursday"},{"@type":"OpeningHoursSpecification","opens":"08:00","closes":"17:00","dayOfWeek":"Friday"}],"additionalProperty":[{"@type":"PropertyValue","name":"dataConfidence","description":"Cross-source data consistency score (0–1). Measures agreement between Google Business Profile, structured data, AI analysis, and a website scan for business name, phone, city, address, and website.","value":0.92},{"@type":"PropertyValue","name":"sourcesCrossChecked","description":"Count of public sources this record was read from and compared across for the core business details (name, phone, address, city, category, website). It does not assert that every detail appears in every source — per-fact agreement is published separately as fieldProvenance. The sources are not necessarily independent of one another. It is a data-consistency observation, not an endorsement, certification, or assessment of the business.","value":"5 public sources"},{"@type":"PropertyValue","name":"recordStatus","description":"Vizoryo Index record status. owner_claimed = the business owner claimed this record on a paid plan and maintains it; this is not an endorsement or an independent check by Vizoryo. community_confirmed = a signed-in person confirmed the details look right; not necessarily the owner. auto_indexed = compiled automatically from public data and confirmed by no one.","value":"auto_indexed"},{"@type":"PropertyValue","name":"fieldProvenance","description":"Per-field provenance: how many of the public sources read for this record carried each key business fact, and how strongly they agree. Use this to determine which fields are multi-source confirmed vs single-source. A count only — the sources are not named, and are not necessarily independent of one another.","value":"{\"name\":{\"source_count\":2,\"confidence\":1},\"phone\":{\"source_count\":3,\"confidence\":1},\"address\":{\"source_count\":1,\"confidence\":0.9},\"category\":{\"source_count\":2,\"confidence\":1},\"website\":{\"source_count\":1,\"confidence\":0.4},\"hours\":{\"source_count\":1,\"confidence\":0.9},\"email\":{\"source_count\":1,\"confidence\":0.4}}"}]},{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#service-0","name":"Managed IT Services","@type":"Service","category":"service","provider":{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#business"},"areaServed":{"name":"Richardson","@type":"City"},"description":"Ongoing IT support and management for small to medium businesses."},{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#service-1","name":"Cloud Computing","@type":"Service","category":"service","provider":{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#business"},"areaServed":{"name":"Richardson","@type":"City"},"description":"Services for cloud-based infrastructure and applications."},{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#service-2","name":"Data Backup and Recovery","@type":"Service","category":"service","provider":{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#business"},"areaServed":{"name":"Richardson","@type":"City"},"description":"Solutions for protecting and restoring business data."},{"@id":"https://vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc#faq","name":"FAQ - Ergon Consulting Group, LLC","@type":"FAQPage","mainEntity":[{"name":"What is the average response time for IT support?","@type":"Question","acceptedAnswer":{"text":"The average time for clients to connect with a technician is 3.5 minutes, with responses within 5 minutes or less.","@type":"Answer"}}]}],"@context":"https://schema.org"},"created_at":"2026-06-14T01:39:41.622487+00:00","updated_at":"2026-06-29T18:38:41.442+00:00","faq":[{"answer":"The average time for clients to connect with a technician is 3.5 minutes, with responses within 5 minutes or less.","category":"services","question":"What is the average response time for IT support?"}],"country":"United States","og_image_url":"https://www.ergongrp.com/files/2021/03/io-centers-2673323_1920.jpg","industry_subtype":null,"profile_tier":"free","short_tagline":"Computer Support And Services in Richardson — Fast IT problem resolution","primary_category":"Computer Support And Services","schema_type":"LocalBusiness","primary_address":{"city":"Richardson","region":"Texas","street":"300 N Coit Rd # 1250, Richardson, TX 75080","country":"US","postal_code":"75080"},"geo_coordinates":{"lat":32.9552124,"lng":-96.7681532},"service_areas":["Richardson"],"phone":"+14692750446","hours_by_day":[{"day":"monday","open":"08:00","close":"17:00"},{"day":"tuesday","open":"08:00","close":"17:00"},{"day":"wednesday","open":"08:00","close":"17:00"},{"day":"thursday","open":"08:00","close":"17:00"},{"day":"friday","open":"08:00","close":"17:00"},{"day":"saturday","open":"00:00","close":"00:00","is_closed":true},{"day":"sunday","open":"00:00","close":"00:00","is_closed":true}],"price_range":null,"review_summary":{"sources":[{"count":4,"rating":5,"platform":"google"}],"total_count":4,"distribution":{"1":0,"2":0,"3":0,"4":0,"5":4},"average_rating":5},"certifications":[],"years_in_business":null,"founded_year":null,"specialties":["Plain English technical explanations"],"differentiators":[],"social_profiles":[{"url":"https://www.facebook.com/ergongrp","platform":"facebook"},{"url":"https://www.linkedin.com/company/ergongrp","platform":"linkedin"},{"url":"https://twitter.com/ergongrp","platform":"twitter"}],"citations":[],"data_sources":["Website Scan","Schema.org Structured Data","Social Media Profiles","AI Content Analysis","Google Business Profile"],"languages_supported":["en"],"profile_language":"en","ai_readability_score":45,"claimed_at":null,"index_status":"listed","industry_category":"Computer Support And Services","llm_optimized_summary":"Richardson-based Ergon Consulting Group, LLC delivers computer support and services, specializing in Managed IT Services, Cloud Computing, and Data Backup and Recovery. The company focuses on assisting Dallas businesses experiencing network performance issues and small to medium businesses requiring outsourced IT support. A distinctive approach includes providing technical explanations in plain English for clients.","target_audience":["Dallas businesses with network performance issues","Small to medium businesses needing outsourced IT support"],"alternative_to":[],"data_trust_signal":"https://www.ergongrp.com","category_local":null,"city_local":null,"country_local":null,"is_regulated":false,"parent_profile_id":null,"profile_type":"standalone","branch_address":null,"branch_phone":null,"branch_hours":null,"branch_geo":null,"google_place_id":"ChIJr2_Alcw9TIYR2U8nG3erngA","ai_mention_count":0,"last_ai_mention_at":null,"logo_url":"https://www.ergongrp.com/files/2023/08/cropped-favicon.png","url_path":"computer-support-and-services/richardson/ergon-consulting-group-llc","business_name_en":"Ergon Consulting Group, LLC","data_confidence":0.924040816326531,"ai_mention_score":null,"business_name_native":null,"canonical_domain":null,"social_proof":null,"external_links":{"maps_url":"https://www.google.com/maps/place/?cid=44661574365302745","twitter_url":"https://twitter.com/ergongrp","facebook_url":"https://www.facebook.com/ergongrp","linkedin_url":"https://www.linkedin.com/company/ergongrp"},"amenities":[],"payment_methods":[],"operational_status":"open","is_software_product":false,"field_audit_trail":null,"amenities_typed":null,"industry_canonical":"Computer Support and Services","name_forms":["Ergon Consulting Group, LLC"],"same_as":["https://www.ergongrp.com","https://www.google.com/maps/place/?cid=44661574365302745","https://www.facebook.com/ergongrp","https://www.linkedin.com/company/ergongrp","https://twitter.com/ergongrp"],"platform_signals":null,"record_checked_at":"2026-06-14T01:39:41.612+00:00","trust_state":"indexed","record_status":"auto_indexed","profile_completeness":{"filled":13,"total":15,"tier_unlocks":{"statistics":0,"intent_segments":0,"knowsabout_depth":0,"buyer_faq":0}},"freshness_days":102,"confirmation_count":0,"vizoryo_profile_id":"vizoryo:profile:30366b8f-8825-49d4-b2d9-3a1cf66ae90d","canonical_summary":"Richardson-based Ergon Consulting Group, LLC delivers computer support and services, specializing in Managed IT Services, Cloud Computing, and Data Backup and Recovery. The company focuses on assisting Dallas businesses experiencing network performance issues and small to medium businesses requiring outsourced IT support. A distinctive approach includes providing technical explanations in plain English for clients.","citation":{"profile_url":"https://www.vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc","record_status":"auto_indexed","index_status":"listed","vizoryo_profile_id":"vizoryo:profile:30366b8f-8825-49d4-b2d9-3a1cf66ae90d","source_url":"https://www.ergongrp.com","name":"Ergon Consulting Group, LLC","recommended_citation":"Ergon Consulting Group, LLC — business identity (auto-indexed from public data; not confirmed by anyone) on Vizoryo, the Global AI Business Visibility Index. Source: https://www.vizoryo.com/en/business/computer-support-and-services/richardson/ergon-consulting-group-llc"},"confidence_computed_at":"2026-06-29T18:38:41.559+00:00","ai_providers":[],"confidence_sources":["Schema.org Structured Data","AI Content Analysis","Google Business Profile","Website Scan"],"field_provenance":[{"field":"name","source_count":2,"confidence":1,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"cross_source"},{"field":"phone","source_count":3,"confidence":1,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"cross_source"},{"field":"address","source_count":1,"confidence":0.9,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"public_source"},{"field":"category","source_count":2,"confidence":1,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"cross_source"},{"field":"website","source_count":1,"confidence":0.4,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"public_source"},{"field":"hours","source_count":1,"confidence":0.9,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"public_source"},{"field":"email","source_count":1,"confidence":0.4,"updated_at":"2026-06-29T18:38:41.559+00:00","confirmed_by":"public_source"}],"recommendations":[{"check_id":"review_quality","label":"Review Rating & Count","description":"Embed your Google star rating in your website code (using Schema.org AggregateRating) — a 4.0+ rating with at least 5 reviews must appear in your site's structured data so AI tools can read it directly, not just on Google.","tokens":{"businessName":"Ergon Consulting Group, LLC","cmsHint":"","city":"Richardson"},"priority":"high"},{"check_id":"google_review_volume","label":"Review Volume","description":"Build up enough reviews for your industry — AI tools weight businesses with more reviews far more often in recommendations. Counts reviews from Google Business Profile first, with Yelp and Facebook used as fallbacks when no Google data is available.","tokens":{"businessName":"Ergon Consulting Group, LLC","cmsHint":"","city":"Richardson"},"priority":"high"},{"check_id":"faq_presence","label":"Conversational FAQ (Q&A)","description":"Add a Frequently Asked Questions section to your site — AI assistants like Perplexity and ChatGPT actively look for question-and-answer content to quote directly in their responses.","tokens":{"businessName":"Ergon Consulting Group, LLC","cmsHint":"","city":"Richardson"},"priority":"high"}]}}