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יש להודיע על כך למוקד שירות הלקוחות בוואטסאפ, במייל או בטלפון עד 24 שעות לאחר מועד האספקה כדי לפתור את התקלה במהירות האפשרית. נציג שירות הלקוחות יתאם עם המזמין את ההשלמה ו/או ההחלפה ו/או ההחזרה של המוצר וכן את החיוב/הזיכוי הכספי למזמין. מוקד שרות הלקוחות: 09-9550909 | 1-700-50","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"is_active":true,"created_at":"2026-06-03T18:48:33.081422+00:00","updated_at":"2026-06-03T18:48:33.061+00:00","faq":[{"answer":"עלות המשלוח 25 ש\"ח בלבד","category":"pricing","question":"מהי עלות המשלוח?"},{"answer":"כן, מינימום ההזמנה הוא 180 ₪.","category":"general","question":"האם יש מינימום הזמנה?"},{"answer":"מהרגע ​שנשלחה ‍אלינו ​הזמנתכם ​אנו ‍דואגים ​לארוז ‍ולהכין ‍אותה ​על ‍הצד ​הטוב ​ביותר ‍והמהיר ​ביותר ‍עבורכם. ‍חשוב ‍לציין ‍שהזמנות ​שיתקבלו ​לאחר ‍שעה ‍14:00 ‍יצאו ‍בבוקר ‍שלמחרת, ‍ימי ‍שישי ‍עד ​השעה11:00. ​אזור ‍גוש ‍דן ​– ​אספקה ​באותו ‍יום ​עסקים ‍רעננה, ​כפר ​סבא, ​רמת ‍השרון ​– ‍אספקה ​באותו ‍יום ‍עסקים ‍פתח ​תקווה ‍והסביבה ​– ​אספקה ‍עד ​48 ‍שעות ‍נתניה ​והסביבה ‍– ​אספקה ​עד ‍48 ​שעות ‍חדרה, ‍קיסריה, ‍פרדס ‍חנה ​כרכור ​– ‍אספקה ‍עד ‍48 ‍שעות","category":"general","question":"מתי המשלוח יגיע אליי מעת ביצוע ההזמנה?"},{"answer":"אנחנו דואגים להביא לכם את ההזמנות עד אליכם לכל יעד. במידה ותרצו שנשאיר בפתח הדלת, ניתן לעדכן אותנו בהערות. אין צורך להיות בבית.","category":"general","question":"האם אני צריך להיות בבית כדי לקבל את ההזמנה?"},{"answer":"אנו ​עושים ‍את ​מירב ​המאמצים ‍הקיימים ​כדי ‍שכל ‍משלוח ​יהיה ‍מוקפד, ​איכותי ​ומובחר ‍ככל ​האפשר ‍ושאתם ‍כלקוחותינו ‍תהיו ‍מרוצים. ​במידה ​ובכל ‍זאת ‍יש ‍אי ‍התאמה ‍בין ‍המוצרים ‍בהזמנה ‍לבין ​המוצרים ​המסופקים, ‍או ‍אי ​שביעות ​רצון ​מהמוצרים- ‍אנחנו ​כאן!! 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