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A mattress is a multi-year investment that affects your sleep quality every night. By lying down on a mattress for a few minutes in our showroom, you can get a real sense of how it supports your body, how it feels in different sleeping positi","@type":"Answer"}},{"name":"What if I cannot visit the showroom but want to buy a mattress online?","@type":"Question","acceptedAnswer":{"text":"You can buy any mattress directly from kassamall.com, but mattresses are not eligible for return or 7-day reselection due to manufacturer health and sanitation policies enforced industry-wide. Before ordering online, read product descriptions carefully, check the firmness rating, and review manufacturer specifications. Use a mattress protector from day one — manufacturers cannot accept any returned mattress with stains, regardless of cause, which voids warranty coverage. Defects (such as body im","@type":"Answer"}},{"name":"Does the mattress feel the same in my bedroom as it does in the showroom?","@type":"Question","acceptedAnswer":{"text":"A mattress in your bedroom can feel slightly different from the showroom due to differences in temperature, humidity, lighting, and bedding setup — but a showroom test still gives you a strong baseline for how the mattress supports your body. The supportive feel and firmness level translate accurately. Surface temperature and feel may shift slightly depending on your home environment. New foam mattresses also need a short break-in period (a few days to a couple of weeks) to fully relax to their","@type":"Answer"}},{"name":"How do I know if my Kassa Mall order was successfully placed?","@type":"Question","acceptedAnswer":{"text":"You will receive an email confirmation from Kassa Mall Home Furniture immediately after placing your order, sent to the email address you provided at checkout. If you do not see the confirmation within a few minutes, check your spam folder and add support@kmhomefurniture.com to your safe senders list. Still no confirmation? 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