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This is just to guarantee and hold your reservation. We will not use the credit card on file as a form of payment at check-in. You may use the same credit card that you used at time of booking at check-in but please be advised that you must present the physical card at check-in. In some cases, depending on the type of reservation you are booking, you may be asked for a pre-paid, non-refundable deposit. In that case, we will charge","@type":"Answer"}},{"name":"How do I book a room for an event I am attending?","@type":"Question","acceptedAnswer":{"text":"If you are attending an event or meeting at Hotel Viata and need a room reservation, please call us directly at 512.306.6400 or email sales@hotelviata.com.","@type":"Answer"}},{"name":"What is your cancellation policy?","@type":"Question","acceptedAnswer":{"text":"At Hotel Viata, we understand that flexibility matters. Modifications and cancellations must be completed 48 hours prior to arrival, by 4pm to avoid a one night room charge. All reservations must be guaranteed with a credit card at time of booking. A credit card and matching ID will be required at check-in for all charges. For reservations made via online travel agents or other third-party travel professionals, please contact your booking provider for information on their policies. 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