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We sign term commitments with those vendors to lock in bulk pricing and pass the discount through to you — a longer commitment on your side gets you a better rate on ours. That's it. We don't use \"multi-year\" as a retention trick, and we don't bury 5-year auto-renewing evergre","@type":"Answer"}},{"name":"What does managed IT cost?+","@type":"Question","acceptedAnswer":{"text":"We publish our actual rates at /pricing — $125 per user per month for standard managed IT, with the full bundled stack disclosed (ThreatDown EDR, Huntress ITDR, Acronis desktop + M365 backup, Keep Aware AI monitoring, MXSnap email gateway, 24/7 help desk, vCIO). Server management runs $275/$400/$600 per server depending on whether you need standard / compliance-heavy / Bunker-hosted Tier III. Microsoft 365 licenses are billed direct by AppRiver at Microsoft's published rates. 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