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My bill seems higher than usual.","@type":"Question","acceptedAnswer":{"text":"If you have concerns regarding your bill, please contact Customer Service at 281.333.4211 and we would be happy to review your bill with you and troubleshoot any errors. Finance","@type":"Answer"}},{"name":"What would cause my water bill to be higher than normal?","@type":"Question","acceptedAnswer":{"text":"If you have an irrigation system, during especially dry months you may want to re-adjust the sprinkler heads to water less frequently. You may have a leak on your side of the meter such as a running toilet.If you fill your pool, that will be reflected in increased consumption for that billing cycle. We would be happy to help you evaluate the situation and determine if increased consumption is correct and if so, the cause and solution. 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The cost is $10 and you must provide your own fingerprint cards.Please note: This service is limited to Nassau Bay residents or those who work in Nassau Bay. Individuals wishing to utilize this service must present proof of their residence/business in Nassau Bay. Police","@type":"Answer"}}]}],"@context":"https://schema.org"},"created_at":"2026-06-12T10:56:20.722213+00:00","updated_at":"2026-06-30T08:25:32.057+00:00","faq":[{"answer":"If you have concerns regarding your bill, please contact Customer Service at 281.333.4211 and we would be happy to review your bill with you and troubleshoot any errors. Finance","category":"general","question":"Is my water meter reading correct? My bill seems higher than usual."},{"answer":"If you have an irrigation system, during especially dry months you may want to re-adjust the sprinkler heads to water less frequently. 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