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Tamara, our lead designer and CEO, designed each of the four themed crates based on the memories evoked from her favorite Christmas Carols. Please note Christmas lights are not included.","@type":"Answer"}},{"name":"Does a Christmas Crate include a Christmas Tree?","@type":"Question","acceptedAnswer":{"text":"While a Christmas Crate includes most of the decorations you will need for your tree it does not include the Christmas Tree itself. You will need to purchase or supply your own Christmas Tree. We expect many of our customers will customize their tree with additional ornaments as well.","@type":"Answer"}},{"name":"What is the refund and return policy?","@type":"Question","acceptedAnswer":{"text":"You can cancel anytime before your Rockwall Christmas Crate is shipped and we will refund 100% of your payment. Once shipped, we will allow refunds within 7 days of ship date excluding actual (not quoted) shipping costs.","@type":"Answer"}},{"name":"What materials are your ornaments made from?","@type":"Question","acceptedAnswer":{"text":"We have a variety of materials for our ornaments. Many of the Christmas balls ornaments are made from shatterproof materials, but we have some glass balls. For other ornaments, they are made from metal, acrylic, resin, and wood. Our goal is to select materials which provide a beautiful and long-lasting experience. Rockwall Christmas Company confidently backs their decorations with a 2 year replacement policy. You only pay shipping for replacement of a damaged decoration.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-06-12T10:39:10.472228+00:00","updated_at":"2026-06-29T12:27:05.446+00:00","faq":[{"answer":"A Christmas Crate is a curated collection of ornaments and decorations for your Christmas Tree. Tamara, our lead designer and CEO, designed each of the four themed crates based on the memories evoked from her favorite Christmas Carols. Please note Christmas lights are not included.","category":"general","question":"What is a Christmas Crate?"},{"answer":"While ​a ‍Christmas ​Crate ‍includes ​most ‍of ‍the ​decorations ​you ‍will ‍need ‍for ‍your ‍tree ​it ​does ​not ​include ‍the ​Christmas ‍Tree ‍itself. ‍You ​will ‍need ​to ​purchase ‍or ​supply ‍your ​own ‍Christmas ‍Tree. ‍We ​expect ​many ​of ‍our ‍customers ​will ‍customize ‍their ‍tree ‍with ​additional ‍ornaments ‍as ​well.","category":"general","question":"Does a Christmas Crate include a Christmas Tree?"},{"answer":"You can cancel anytime before your Rockwall Christmas Crate is shipped and we will refund 100% of your payment. 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