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We don't count cached thumbnails or system temp files as a successful recovery; we recover the data you sent the drive in for, or you don't","@type":"Answer"}},{"name":"Are your Google reviews real?","@type":"Question","acceptedAnswer":{"text":"Rossmann Repair Group has 4.9 stars across 1,837+ Google reviews, each tied to a real Google account with visible review history. Click any reviewer's name on our Google Business Profile & you can see their other reviews to verify they're a real person. We don't solicit reviews through incentives or use review management services. Many reviews reference specific drive models & failure symptoms because they're from people who actually shipped us a drive. Hundreds of our recoveries are filmed & pu","@type":"Answer"}},{"name":"Do you outsource recovery work to other labs?","@type":"Question","acceptedAnswer":{"text":"No. Every drive ships to our lab at 2410 San Antonio Street in Austin, TX, & every recovery is performed there. Single location, no franchises, no subcontracting. The technician who diagnoses your drive is the same person who recovers your data. Some companies list dozens of city addresses that route to a call center. We list one address because we have one lab. Call (512) 212-9111 & you'll reach the shop directly.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-07-01T10:41:24.411921+00:00","updated_at":"2026-07-01T10:41:24.39+00:00","faq":[{"answer":"Hard ​drive ​recovery ​runs ‍five ‍published ​tiers ‍from ​$100–$2,000: ​$100 ‍for ‍a ​simple ​data ‍copy ‍from ‍a ‍working ​drive, ‍$600–$900 ‍for ​firmware ​repair, ​& ‍$1,200–$1,500 ​plus ​donor ​parts ​for ‍a ‍head ‍swap ‍on ​a ‍clicking ‍or ‍beeping ​drive. ​SSD ​recovery ​ranges ‍$200–$1,500. ​No ‍diagnostic ​fees, ‍no ‍evaluation ​fees, ​no ​hidden ​parts ​surcharges. ‍You ‍get ​a ‍firm ​quote ​after ‍free ‍evaluation ​before ​any ‍paid ‍work ‍starts. ‍Every ​tier ‍is ‍published ​on ​our ​pricing ‍page.","category":"pricing","question":"How much does data recovery cost?"},{"answer":"You ​pay ​nothing. ​Rossmann ‍Repair ‍Group ​operates ‍on ​a ​no-data, ‍no-fee ‍guarantee: ​if ​we ‍can't ‍recover ‍usable ‍files ​from ‍your ‍drive, ​you ​owe ​$0 ‍for ​the ​recovery ​work. ​No ‍diagnostic ‍fees, ‍no ‍evaluation ​fees, ‍no ‍attempt ‍charges. ​You ​only ​pay ​when ‍we ​return ‍recovered ​data. ‍The ‍only ​cost ​on ​a ​failed ​recovery ‍is ‍return ​shipping ‍if ​you ​want ‍your ‍original ​media ​back. ‍We ‍don't ‍count ‍cached ​thumbnails ‍or ‍system ​temp ​files ​as ‍a ​successful ​recovery; ​we ​recover ‍the ‍data ‍you ‍sent ​the ‍drive ‍in ‍for, ​or ​you ​don't","category":"general","question":"What happens if you can't recover my data?"},{"answer":"Rossmann ​Repair ​Group ​has ‍4.9 ‍stars ​across ‍1,837+ ​Google ​reviews, ‍each ‍tied ​to ​a ‍real ‍Google ‍account ‍with ​visible ‍review ‍history. ​Click ​any ​reviewer's ‍name ​on ​our ​Google ​Business ‍Profile ‍& ‍you ‍can ​see ‍their ‍other ‍reviews ​to ​verify ​they're ​a ‍real ​person. ‍We ​don't ‍solicit ‍reviews ​through ​incentives ​or ​use ​review ‍management ‍services. ​Many ‍reviews ​reference ​specific ‍drive ‍models ​& ​failure ‍symptoms ‍because ‍they're ‍from ​people ‍who ‍actually ​shipped ​us ​a ‍drive. ​Hundreds ​of ​our ​recoveries ‍are ‍filmed ‍& ‍pu","category":"general","question":"Are your Google reviews real?"},{"answer":"No. ​Every ​drive ​ships ‍to ‍our ​lab ‍at ​2410 ​San ‍Antonio ‍Street ​in ​Austin, ‍TX, ‍& ‍every ‍recovery ​is ‍performed ‍there. ​Single ​location, ​no ‍franchises, ​no ​subcontracting. ​The ​technician ‍who ‍diagnoses ‍your ‍drive ​is ‍the ‍same ‍person ​who ​recovers ​your ​data. ‍Some ​companies ‍list ​dozens ‍of ‍city ​addresses ​that ​route ​to ​a ‍call ‍center. ​We ‍list ​one ​address ‍because ‍we ​have ​one ‍lab. ‍Call ‍(512) ‍212-9111 ​& ‍you'll ‍reach ​the ​shop ​directly.","category":"services","question":"Do you outsource recovery work to other labs?"}],"country":"United States","og_image_url":"https://rossmanngroup.com/hero/hero-blue-1920.jpg","industry_subtype":null,"profile_tier":"free","short_tagline":"Data Recovery Service in Austin — In-house data recovery with PC-3000 tools","primary_category":"Data Recovery Service","schema_type":"LocalBusiness","primary_address":{"city":"Austin","region":"Texas","street":"2410 San Antonio St","country":"US","postal_code":"78705"},"geo_coordinates":{"lat":30.2882104,"lng":-97.7425615},"service_areas":["Austin"],"phone":"+15122129111","hours_by_day":[{"day":"monday","open":"10:00","close":"18:00"},{"day":"tuesday","open":"10:00","close":"18:00"},{"day":"wednesday","open":"10:00","close":"18:00"},{"day":"thursday","open":"10:00","close":"18:00"},{"day":"friday","open":"00:00","close":"00:00","is_closed":true},{"day":"saturday","open":"00:00","close":"00:00","is_closed":true},{"day":"sunday","open":"00:00","close":"00:00","is_closed":true}],"price_range":null,"review_summary":{"sources":[{"count":1856,"rating":4.9,"platform":"google"}],"total_count":1856,"distribution":{"1":33,"2":4,"3":5,"4":41,"5":1773},"average_rating":4.9,"weighted_reputation_score":4.88},"certifications":[],"years_in_business":null,"founded_year":null,"specialties":["In-house data recovery with PC-3000 tools","No data, no charge policy"],"differentiators":[],"social_profiles":[{"url":"https://www.instagram.com/therealrossmann","platform":"instagram"},{"url":"https://www.linkedin.com/in/louis-rossmann-3a5396292/","platform":"linkedin"},{"url":"https://www.youtube.com/@rossmanngroup","platform":"youtube"},{"url":"https://www.yelp.com/biz/rossmann-repair-group-austin-6","platform":"yelp"}],"citations":[],"last_verified_at":"2026-07-01T10:41:24.39+00:00","data_sources":["Website Scan","Schema.org Structured Data","Google Business Profile","Social Media Profiles","AI Content Analysis"],"languages_supported":["lang=\"en\"","en"],"profile_language":"en","description_short":null,"ai_readability_score":57,"claimed_at":null,"index_status":"listed","industry_category":"Data Recovery Service","llm_optimized_summary":"An Austin-based data recovery service, Rossmann Repair Group specializes in hard drive and SSD data recovery, alongside MacBook repair. 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