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Simply click Forgot Password below the login on TDECU.org. You’ll need to enter your Login ID (either your Member Number or an ID you have selected) and then you’ll receive a secure access code to verify your identity. Once you submit your secure access code you will be prompted to create a new password.View details and screenshots with our interactive PDF or via our downloadable PDF(13.3Mb).","@type":"Answer"}},{"name":"I have locked myself out of my Online Banking account. Is there a way to unlock my account?","@type":"Question","acceptedAnswer":{"text":"If you have made more than three invalid login attempts in less than 24 hours you must call TDECU at (800) 839-1154 to unlock your accounts. This security measure helps protect you from unauthorized access and fraud.","@type":"Answer"}},{"name":"How can I update my address?","@type":"Question","acceptedAnswer":{"text":"Update your address one of two ways: (1) Submit your new address and contact information using the My Profile form in digital banking or (2) call TDECU at (800) 839-1154 to request an address change.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-06-11T22:47:25.92959+00:00","updated_at":"2026-06-28T08:03:58.884+00:00","faq":[{"answer":"The TDECU routing number is 313185515.","category":"general","question":"What is the TDECU routing number?"},{"answer":"Yes. ​Simply ‍click ​Forgot ​Password ​below ‍the ​login ‍on ​TDECU.org. ‍You’ll ​need ​to ​enter ‍your ​Login ‍ID ​(either ​your ​Member ‍Number ​or ‍an ‍ID ​you ​have ​selected) ​and ‍then ​you’ll ​receive ​a ‍secure ​access ‍code ‍to ‍verify ​your ‍identity. ​Once ‍you ​submit ​your ‍secure ​access ‍code ‍you ​will ‍be ​prompted ‍to ​create ​a ​new ‍password.View ​details ‍and ​screenshots ‍with ​our ​interactive ​PDF ‍or ​via ‍our ​downloadable ​PDF(13.3Mb).","category":"general","question":"Can I reset my Online Banking password?"},{"answer":"If you have made more than three invalid login attempts in less than 24 hours you must call TDECU at (800) 839-1154 to unlock your accounts. 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