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All information is available on our Start. Transfer. Stop. page.","@type":"Answer"}},{"name":"When is my deposit refunded?","@type":"Question","acceptedAnswer":{"text":"A deposit can be refunded after 12 months of billing history with no more than two late payments. After this requirement is met, a member can expect to see their deposit credited to their electric account within three months.If a member disconnects service within the 12 month period, the deposit is credited toward the final bill.","@type":"Answer"}},{"name":"My bill has a PCRF charge each month. What is this?","@type":"Question","acceptedAnswer":{"text":"PCRF - Power Cost Recovery Factor - is a rate mechanism used to true-up the actual cost of wholesale generation and transmission services versus budgeted costs. PCRF is a pass-through component, meaning Tri-County Electric Co-op passes wholesale generation and transmission costs to our members at our cost without markup.","@type":"Answer"}}]}],"@context":"https://schema.org"},"is_public":false,"created_at":"2026-06-14T01:25:39.031217+00:00","updated_at":"2026-07-06T23:15:47.741+00:00","faq":[{"answer":"A ​new ‍applicant's ​credit ‍will ‍be ‍checked ​through ​Online ‍Information ​Services ​when ‍you ​submit ​an ‍application ​to ‍determine ​if ‍a ‍security ‍deposit ‍is ‍needed.Current ​members ​who ​have ​12 ​consecutive ‍months ‍of ​service ‍with ​no ‍more ‍than ​two ​late ‍payments, ​and ‍no ​disconnections ​for ​non-payment, ‍may ​be ‍eligible ‍to ​have ​the ‍security ​deposit ‍waived.","category":"general","question":"Can I get my deposit waived?"},{"answer":"New service can easily be requested online. All information is available on our Start. Transfer. 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