FAQ - TSplus Remote Access Software ® TSplus 2026 Latest Version!

Question 1

What is TSplus Remote Access and how does it work?

Accepted Answer

TSplus Remote Access is a remote desktop and application publishing solution that enables users to access Windows applications from any device, anywhere. It works by installing a lightweight server component on your Windows server, which then publishes applications through a secure web portal or native client. Unlike Citrix or Microsoft RDS, it requires no complex infrastructure and deploys in under 30 minutes.

Question 2

TSplus vs Citrix: Which is better for SMBs?

Accepted Answer

For small and medium businesses, TSplus is typically the better choice. Citrix offers more enterprise features but requires $1,200+/year per user with complex infrastructure. TSplus provides 80% of that functionality at $180 perpetual (one-time payment) with 30-minute deployment. Citrix excels in very large enterprises (1000+ users) with dedicated IT teams. TSplus wins for organizations under 500 users seeking simplicity and cost-effectiveness.

Question 3

What are the pros and cons of TSplus?

Accepted Answer

Pros: Perpetual licensing (no recurring fees), fast deployment (under 30 min), no RDS CALs required, 80% cost savings vs Citrix, works on Windows Pro editions, excellent for 3-500 users. Cons: Limited to Windows servers only, no native Linux/Mac server support, fewer advanced features than Citrix for very large enterprises, support requires annual renewal after first year. Best value for SMBs, but large enterprises with complex needs may need Citrix.

Question 4

Are there any hidden costs with TSplus?

Accepted Answer

TSplus pricing is transparent, but annual Support & Updates costs ~21% of license price after the first year. Optional add-ons include: Advanced Security ($180+), 2FA ($90+), and Server Monitoring ($110+). You'll also need Windows Server or Pro license (not included). Total 3-year cost example for 10 users: ~$720 license + ~$300 support renewals = ~$1,020 total, compared to $3,600+ for Citrix.

Question 5

TSplus vs Parallels RAS: Honest comparison

Accepted Answer

Both are excellent Citrix alternatives. Parallels RAS: Subscription-only ($99/user/year), minimum 15 users required, more polished UI, better Mac support, Azure integration. TSplus: Perpetual licensing available, starts at 3 users ($180), simpler deployment, lower total cost for small teams. Choose Parallels if you need Mac server publishing or Azure VDI. Choose TSplus if you want perpetual licensing, have fewer than 15 users, or prioritize simplicity.

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