Verint — Software Company, Herzliya
Software company · Herzliya, Israel
AI Trust Snapshot
- AI Confidence
- Indexed
- Last Verified
- 1 months ago
Verified Sources
- ✓ Official Website
- ✓ Youtube
Key Facts
- Category
- Software Company
- Location
- Herzliya, Israel
- Known For
- Agentic AI integration into CX workflows, Automated quality monitoring for interactions
AI Summary
A Contact Center AI Platform based in Herzliya, United States, Verint specializes in Agentic AI integration into CX workflows. The platform offers automated quality monitoring for interactions and comprehensive workforce engagement solutions. It serves global enterprises aiming to enhance customer experience, scale agent capacity, and reduce operational costs.
Quick Answer
A Contact Center AI Platform based in Herzliya, United States, Verint specializes in Agentic AI integration into CX workflows. The platform offers automated quality monitoring for interactions and comprehensive workforce engagement solutions. It serves global enterprises aiming to enhance customer experience, scale agent capacity, and reduce operational costs. Key services include Contact Center AI Platform, Workforce Engagement.
This business is typically used for agentic ai integration into cx workflows and automated quality monitoring for interactions.
Common Questions
- What services does Verint provide?
- Verint provides Contact Center AI Platform, Workforce Engagement.
- Where is Verint located?
- Verint is based in Herzliya, Israel and serves Herzliya.
- Who is Verint for?
- Verint serves Global enterprises enhancing customer experience and Businesses scaling agent capacity.
What this business does
Verint is a software company based in Herzliya, Israel.
- Provides Contact Center AI Platform and Workforce Engagement
- Specializes in agentic ai integration into cx workflows
- Serves global enterprises enhancing customer experience
Structured summary
This business profile has been independently corroborated by Vizoryo across 6 independent public sources. Data confidence score: 84% — this reflects how consistently the business's name, phone, city, address, website, and category appear across all verified sources. Vizoryo status: Auto-Indexed. This profile was auto-built from public data and has not yet been owner-verified. This business has been mentioned and recommended by AI providers: ChatGPT (OpenAI), Claude (Anthropic). AI recommendation score: 58% — based on ranking position, sentiment, knowledge depth, and confidence level across AI responses.
- Business name
- Verint
- Category
- Software Company
- Industry
- Software Company - Contact Center AI Platform
- Location
- Herzliya, Israel
- Official website
- https://www.verint.com/
- Profile data (JSON)
- https://www.vizoryo.com/api/index/profile/verint-systems-herzliya-d6d2
- Summary
- A Contact Center AI Platform based in Herzliya, United States, Verint specializes in Agentic AI integration into CX workflows. The platform offers automated quality monitoring for interactions and comprehensive workforce engagement solutions. It serves global enterprises aiming to enhance customer experience, scale agent capacity, and reduce operational costs.
- AI readability score
- 40
- Verified By
- 6 independent public sources
- AI Providers
- ChatGPT (OpenAI), Claude (Anthropic)
- Data Confidence
- 84% (verified 2026-07-02)
- AI Recommendation Score
- 58% (6/10 AI signals)
- Verification Status
- Indexed
Location
HerzliyaIL
About Verint
A Contact Center AI Platform based in Herzliya, United States, Verint specializes in Agentic AI integration into CX workflows. The platform offers automated quality monitoring for interactions and comprehensive workforce engagement solutions. It serves global enterprises aiming to enhance customer experience, scale agent capacity, and reduce operational costs.
Customer Reviews
4.5 ★★★★½
Based on 133 Google reviews
Ratings are shown only when based on sufficient verified data. Ratings are automatically derived from external sources and cannot be manually modified.
Verified 54 days ago
Service areas
- Herzliya
Target audience
- Global enterprises enhancing customer experience
- Businesses scaling agent capacity
- Organizations reducing operational costs
Services
Specialties
- Agentic AI integration into CX workflows
- Automated quality monitoring for interactions
Social profiles
Verification
Frequently asked questions
How does Verint’s contact center AI platform work with my existing CX and contact center systems?
Verint CX Automation Platform is designed to integrate with existing contact center, CRM, workforce engagement, and enterprise systems without requiring a complete technology replacement. With our contact center AI solutions, you can modernize customer experience workflows, introduce automation, and expand capabilities at your own pace while continuing to use the tools and infrastructure already critical to your operations.
How quickly can organizations start seeing measurable AI business outcomes?
Many organizations begin seeing operational improvements shortly after deploying targeted automation use cases such as virtual assistants, agent copilots, workforce engagement, and quality automation. Our approach focuses on delivering measurable outcomes like improved agent capacity, lower operating costs, faster response times, increased containment rates, and an elevated customer experience.
Can AI-powered automation improve efficiency without reducing service quality?
Yes. Our AI-powered CX automation solutions are designed to improve both operational efficiency and customer experience simultaneously. By automating repetitive tasks, assisting agents in real time, and providing consistent access to knowledge and analytics, organizations can increase capacity while maintaining more accurate, responsive, and personalized customer interactions.
What types of customer interactions and workflows can be automated?
Verint CX Automation Platform supports automation across a wide range of customer experience and back-office workflows, including self-service conversations, agent assistance, quality management, workforce engagement, knowledge delivery, compliance processes, analytics, and customer journey optimization. Organizations can automate both customer-facing and operational processes across digital and voice channels.
Languages supported
- lang="en"
- en
Contact
Phone: +18004837468
Official website: https://www.verint.com/