Request Profile Removal

What this form is for

A request names the business, an email address we can reply to, and one of these reasons:

• Exercise data subject rights (GDPR Art. 17 — Right to Erasure)
• This data belongs to a child under 16
• Profile published without authorization
• Other

Under GDPR Article 17, you have the right to request erasure of your personal data. Under GDPR Article 16, you have the right to rectification of inaccurate data. Vizoryo will process all requests within 30 days and notify you of the outcome.

Who may use it

Anyone may file a request, whether or not they are connected to the business — an owner or authorised representative, a sole proprietor whose business trades under their own name, or any person whose personal data appears in a listing. No account is needed, and the listing does not have to have been claimed.

Many listings Vizoryo publishes were compiled from publicly available information and were never registered by the business itself. Those listings can be corrected, objected to, or removed on request at any time.

The form asks for the business name, a reply address and a reason; the website domain and a free-text description are optional and help us match the request to the right listing. No identity document is requested at submission. We may ask for more information before acting, and a request we cannot verify against the business may be declined — with an explanation and an invitation to send more context.

What happens after you submit

1. You receive an emailed acknowledgement with a reference for the request.
2. The request is logged and reviewed by a person. Nothing is removed automatically.
3. If the request is granted, the listing stops appearing in the Vizoryo directory and in the data we make available to AI systems and search engines.
4. An erasure request against an unclaimed, automatically compiled listing deletes the record rather than hiding it. A listing already claimed by an account is hidden and referred to a person instead of being deleted automatically.
5. An unclaimed business removed on request is also blocked from being listed again, so automated discovery cannot add it back.
6. A correction request is not a removal: the information is fixed and the business stays listed.
7. You are emailed the outcome either way, including when we are not able to action the request.

Third-party search engines and AI tools that cached the earlier information may take time to refresh on their side.

The email address on a granted removal is added to our do-not-contact list, and pending outreach to the business is cancelled. That entry and the request itself are kept as the record that the request was made and honoured.

How long it takes

• Within 30 days of receipt. This is the window stated in our Privacy Policy and the statutory window under GDPR Art. 12(3).
• California residents exercising CCPA/CPRA rights receive a response within 45 days.

Each request is tracked against that deadline from the moment it is filed.

Other ways to reach us

• privacy@vizoryo.com — the data-protection address named in our Privacy Policy, for access, rectification, erasure, restriction, objection and portability requests.
• legal@vizoryo.com — the address shown on the request form itself, and the reply-to address on every message we send about a request.

If you believe your personal data has been processed unlawfully, you may also lodge a complaint with a data protection supervisory authority — your local authority in the EU/EEA, or the Privacy Protection Authority at the Israeli Ministry of Justice.

Where the form is

The form is at https://www.vizoryo.com/en/removal-request

A correction is a separate request with its own form, and it starts from the listing itself: open the listing and use its “Report an error” link, which carries the listing’s identity into the form. A removal request needs nothing but the business name, a reply address and a reason.